Shipping and Return Policy for Casimira Divertida
Shipping
- Order Processing Time: Please allow 2-3 business days for order processing before shipment.
- Shipping Methods: We offer [list of shipping methods, e.g., Standard Shipping, Expedited Shipping].
- Shipping Costs: Shipping costs will be calculated at checkout based on the shipping address and chosen shipping method.
- Shipping Confirmation: You will receive a shipping confirmation email with tracking information once your order has shipped.
- Delivery Time: Estimated delivery times vary based on shipping method and destination.
- Shipping Address: Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses.
Returns
- Return Policy: We accept returns for [specify items eligible for return, e.g., unworn, undamaged merchandise] within [number] days of the order delivery date.
- Return Process: To initiate a return, please contact our customer support at [email address] with your order number and reason for return.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
- Refunds: Once we receive and inspect the returned item, we will issue a refund to your original payment method.
- Exchanges: We currently do not offer exchanges. Please return the item for a refund and place a new order.
Additional Notes
- Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer support immediately with photos of the damage.
- International Orders: [Specify any additional information or restrictions for international orders, such as customs duties or shipping costs]
- Risk of Loss: The risk of loss and damage for shipped products passes to you upon delivery of the product to the carrier.
We reserve the right to modify this shipping and return policy at any time. Please refer to the current policy at the time of purchase.